I have been working with few of the professionals in ReStart, and they have provided excellent services. Engineers have great knowledge and technical skills to deliver our request. It is a really great company to look after our system.

Lily Hemmings, IT Project Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospital

I just can’t thank Paul enough. Going back to ReStart was the best decision of 2019.

Chris Ohia, Service Delivery Manager – Clinical Applications, Barking, Havering and Redbridge University Hospitals NHS Trust

Barking Havering and Redbridge NHS Trust

ReStart presented an excellent proposal to Moorfields, which demonstrated very clear specialist expertise and experience in interface development and delivery of a robust managed service.

Elisa Steele, CIO, Moorfield’s Eye Hospital NHS Foundation Trust

Moorfield's Eye Hospital NHS Foundation Trust

Why choose
ReStart support?

99.9% uptime of all your productions

We keep your live environment, production environment, as well as your test and development environments, secure and running efficiently.

UK-based interoperability experts

Our dedicated team of integration professionals have experience across Ensemble, HealthShare, Rhapsody, Mirth, JavaCAPS, BizTalk and more.

50% more cost-effective

Taking our support service saves Trusts on average 50% of the cost of a dedicated internal team, freeing up your budget to spend on other technology projects.

Integration supplier network

We quickly establish if an issue is with the integration platform or a sending system. We talk to third parties to resolve the issue before your clinicians notice any impact.

Guaranteed response times

Our competitive SLA (Service Level Agreement) is designed to protect your important data. Typically, the ReStart helpdesk will respond to all incidents within 10 minutes.

30 NHS Trusts rely on our
support day in and day out

Over 6 million clinical messages
monitored each day, every day

Providing peace of mind
to 155,000 clinicians

%

Guaranteed 99.9% uptime of your integration environment 24/7

Flexible plans

Choose the support plan to suit your needs and the interoperability skills of your internal IT team. 24/7 is most popular. We also provide out of hours or emergency cover.

ReStart Integration Support Brochure

how can we support you?