Privacy Notice

This privacy notice explains how we may collect, use and share personal and confidential information about visitors to our website ( in accordance with data privacy law and regulations.

What we may collect

  • Your name
  • Your email address
  • Your telephone number
  • The name of your organisation

The personal information we collect is used for providing the service described on this website and we never sell your information to any third party.

Technical information

We may collect information about your website visit such as cookies, webpage information and analytics. This is necessary for our legitimate interests in maintaining the operational functionality and security of our website. For detailed information about the cookies we use see our cookie policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We may process personal information such as your email address for legitimate business interest. This includes:

  • To enable us to respond to enquiries and requests for quotes as submitted by you
  • To enable us to respond to requests for downloads or demos
  • To fulfil a subscription to our blog which includes email communication
  • To provide email communication on subjects or services which we think will be of interest to you

All processing of your information is for carefully validated purposes we believe will be of interest to you. Where use a third party to administer email communication or advertising, we ensure that they protect information to the same level as outlined in this policy. Your information may also be entered into a CRM system in order for us to effectively fulfil our service obligations to you.


You may provide information about you if you post content on our website or social media such as reviews, comments or photos. You could be an existing customer who has provided specific content in the form of testimonials or case studies. This may be displayed as part of our legitimate interests in providing useful content to other online visitors.
This information may be retained and displayed indefinitely on our website. You are able to delete content you have posted or get in touch with us at any time for safe removal.

Data security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Access to your data is limited to those employees who have a business to know and we have mandatory policy that all staff complete NHS Digital’s Data Security Awareness programme annually.

How long will we keep your information for?

We keep your information for as long as is necessary in order to fulfil the purposes we collected it for as outlined in this notice. In some cases we may anonymise your information so that it can no longer be associated with you which means that we could use it without further notice to you.

Controlling your personal information

You have the right to opt out of receiving our communications at any time. You can do this by contacting us at All communications we send always include an unsubscribe option. This does not impact the emails you receive from our consultants in relation to the interoperability service we provide to you.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so

You may request details of personal information which we hold about you under the data protection act. If you would like a copy of the information held on you please email us.

If you believe that any information we are holding on you is incorrect or incomplete, please email or call us on 01392 363888 as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes to this privacy notice

Any changes we make to this privacy notice in future will be updated on this page.

Last update: 17th September 2020