We’re Hiring: Account Manager: North

Join ReStart and help transform NHS digital services

We are seeking a dynamic and experienced Account Manager to lead and manage our client relationships across the North of England. In this role, you will be responsible for overseeing a portfolio of key accounts within the NHS and healthcare sector, driving customer satisfaction, and ensuring the successful delivery of our solutions. This is a highly strategic and customer-facing role, requiring strong leadership, sales acumen, and a deep understanding of the healthcare landscape.

About ReStart 

ReStart is a healthcare services organisation with a singular focus on delivering exceptional solutions and services to the NHS and healthcare system providers. Due to an exciting period of growth at ReStart, we are looking to expand our team. Our team is composed of professionals who bring extensive experience within the NHS, ensuring that our solutions are tailored to meet the unique needs of the healthcare sector. Our deep understanding of the NHS, combined with our commitment to improving patient care, positions us as a trusted partner for healthcare providers. At ReStart, we’re not just providing services – we’re reshaping healthcare delivery for the better.

As we continue through an exciting period of growth, we are looking for a dynamic and experienced Account Director to lead and manage our client relationships across the North of England. Please read the job description below and send your CV and covering letter to  hello@restartconsulting.com to apply.

Roles and Responsibilities

• Develop and execute account strategies to achieve business objectives and growth targets within the North of England.
• Act as the primary point of contact for key clients, fostering strong, long-term relationships based on trust and mutual success.
• Understand the unique needs and challenges of each client, working closely with them to identify opportunities for further engagement and solution adoption.
• Collaborate with the Chief Revenue Officer to align regional sales strategies with overall company objectives, ensuring a cohesive approach to market penetration and client engagement.
• Share insights and feedback from client interactions with the Chief Revenue Officer, contributing to the refinement of sales tactics and product offerings.
• Work in tandem with the Chief Revenue Officer to identify and pursue new business opportunities, leveraging existing relationships and market knowledge.
• Support the Chief Revenue Officer in key presentations, client meetings, and contract negotiations, providing expertise on account-specific needs and challenges.
• Lead contract negotiations, renewals, and discussions on pricing, ensuring favourable terms for both the client and Restart
• Monitor and analyse account performance, providing regular reports and updates to senior management.
• Stay informed about industry trends, NHS policies, and competitor activities to anticipate client needs and position Restart as a preferred partner.
• Drive customer advocacy, identifying opportunities for case studies, testimonials, and references.

Required Skills and Qualifications:

• Extensive experience in account management or sales, preferably within the healthcare sector and with NHS clients.
• Proven track record of managing and growing large accounts, with a focus on building strong customer relationships.
• Deep understanding of the NHS landscape, including its structure, challenges, and procurement processes.
• Strong negotiation skills, with the ability to manage complex contracts and deliver favourable outcomes.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.

What We Can Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• Chance to make a meaningful impact on healthcare systems and patient care.

Location: Remote working with regular travel to our Exeter offices.

Company Statement

You must have the right to live and work in the United Kingdom to be considered for this position.

Please refrain from contacting us regarding agency inquiries or applications. ReStart does not accept unsolicited agency applications and will not compensate any third-party agency or company unless there is a signed agreement in place with ReStart.